Guest Services Directory

“Time spent among trees is never time wasted.”
— Anonymous

 

KINDLY NOTE THAT THE COVID19 CRISIS HAS OF COURSE HAD A HUGE IMPACT ON HOSPITALITY – THEREFORE OUR OPENING TIMES, CLEANING PROCEDURES ETC. MAY DIFFER FROM THOSE LISTED BELOW.

PLEASE FEEL FREE TO ASK MANAGEMENT ANY QUESTIONS YOU MAY HAVE

Reception Hours:  

Monday – Saturday: 9.00am – 8.00pm

Sunday: 9.00am – 8.00pm

Public Holidays 10.00am – 7.00pm

Hours are subject to change – you will be advised when you check-in

After hours please call: 783 9163 or 927 3472

Check In time is 2:00pm.

If your room is available prior to 2:00pm you are welcome to occupy this room.

Check Out time is 10:00am.

Should you wish to extend your stay, please contact reception in advance, late checkouts are subject to availability and may incur a charge.

After Hours Check Out

Please inform reception the night before your scheduled check-out if you plan to depart Colo-i-Suva Rainforest Eco Lodge while reception is not open. The night porter will have your key deposit refund ready for you – please hand your room keys to the night porter who will open the gates for you. If you have not notified us that you plan to depart before reception is open, your key deposit will not be available.

No parties, or disorderly behaviour is allowed and will not be tolerated on the property. Should your behaviour disturb or disrupt other guests you will be asked to leave, AND NO REFUND WILL BE GIVEN.

Contents
Emergency Procedures. 2

CYCLONE PREPARATION.. 2

Earthquake. 3

Accommodation Services. 5

Attire. 5

Available for sale at reception: 6

Banking/Currency/Credit Card Services. 6

Bird Watching. 6

Business Services. 7

Bus. 7

Car Parking. 7

Children. 7

Colo-I-Suva Forest Park. 8

Conference and Catering Facilities. 9

Confidentiality. 9

Credit Cards. 9

Damage to – and removal of – hotel property. 10

Daylight Saving. 11

Lake Turnover – National Geographic Education education.nationalgeographic.com/…/lake-turn… 15

Emergency Procedures

CYCLONE PREPARATION

In the event of a cyclone warning we will advise you immediately

We take the safety of our guests and staff very seriously and therefore we must ask you to abide by our instructions without question. DO NOT PANIC!

If you do as we ask there is no need to be concerned.

At this point you MUST pack all your belongings, making sure you have your passport/credit cards/travel documents etc. and medications, preferably in plastic bags – we cannot take responsibility for your belongings at this time.

Make sure your mobile phone and laptop etc. are charged (with both credit and power), there is a generator on the premises but it is wise to be prepared for all events. Also make sure you have top up for your mobile in case you need to contact family/friends to assure them you are safe. We will keep you informed of all up-dates from the weather bureau and government, including airport and other transport status according to information available to us.

The evacuation area is the restaurant.

When asked to move from your room – please do so as a matter of urgency. Lock the doors and bring the key with you. If there is a need to evacuate your room, please be advised that you will NOT be allowed to return until we have been advised that there is no danger. This policy is for the safety of our guests, cyclones can be dangerous, when it appears that everything is calm this is usually just prior to the ‘eye’ of the cyclone hitting.

We suggest that if you have any of the following in your belongings, they be packed on top of your bag where they will be easily accessible:

  • Battery-operated radio and spare batteries
  • Torch and spare batteries
  • Lighter and waterproof matches/First aid kit and manual
  • Medication/Toiletries and sanitary supplies/
  • Change of clothes and strong shoes, wet weather items
  • Special needs items for infants, older people and people with disabilities
  • Personal documents (insurance certificates, photographs etc.)
  • Emergency phone numbers
  • ANY OTHER ITEMS THAT ARE OF VALUE TO YOU

Earthquake

 
You should be aware that we are located in an area at risk to earthquakes. In the event of such an incident, it is important that you follow the instructions below:

  • Remain calm.
  • Move away from windows, mirrors or anything that may fall.
  • Take cover in a doorway or under solid furniture such as tables or desks.
  • If outside, stay away from buildings, power lines and anything that may fall on you.
  • When the shaking stops, proceed with caution.
  • Do not operate any electrical appliances until advised all clear by staff.
  • Stay where you are, and await further instruction from hotel staff.

Accommodation Services


We provide a variety of high quality accommodation from fully self-contained Family Bures, Studio Style Bures to budget accommodation with shared facilities (communal bathrooms).

Attire

  • Visiting Villages

Dress modestly, don’t wear shorts, swimwear or hats and women should have shoulders and legs covered. You must remove your shoes before entering any building.

IMAGINE IF TREES GAVE OFF WIFI SIGNALS,

WE WOULD BE PLANTING SO MANY TREES AND WE WOULD PROBABLY SAVE THE PLANET TOO.

TOO BAD THEY ONLY PRODUCE THE OXYGEN WE BREATHE!

Available for sale at reception:

  • Aeroguard insect repellant
  • Bandaid Plastic Strips
  • Bird Watching at Colo-i-Suva Guide
  • Bus Card Top Ups
  • Coffee Beans (at bar)
  • Condoms
  • Digicel & Inkk SIM (Mobile phone) Top Ups
  • Disposable Razor
  • Envelopes
  • Non-woven bags
  • Pens
  • Playing Cards
  • Plastic Rain Poncho
  • Post Cards
  • Postage Stamps
  • Sanitary Napkins/Tampons
  • Souvenirs
  • Toothpaste & Toothbrush

Banking/Currency/Credit Card Services       

Foreign currency may be exchanged at Reception for your convenience, at the day’s current rates; charges apply. The hotel accepts payment by cash or EFTPOS, as well as the following major credit cards: MasterCard, Visa, American Express – payment by credit card will attract a 4% surcharge. Automatic teller machines are available at Tamavua, which is located approx. 7 minutes driving distance from the resort, on Princes Road towards the Suva.

Bird Watching

Colo-I-Suva Forest Park is a delight and is only a five minute walk away. The early morning observer may well be the first to greet the unafraid Scarlet Robin and be scolded by the Spotted Fantail. The sounds of civilization fade as the bush deepens, and soon the twitter of the mixed flocks of Golden whistlers, Blue-Crested Broadbills, Slaty Flycatchers and Spotted Fantails take over, punctuated occasionally by the raucous screech of the Sulphur-Breasted Musk Parrot or the Resounding “woof” of a barking Pigeon.

See Page 7 for more information 

Business Services

Photocopying/printing & Email facilities are available from Reception. These services are chargeable:

Scanning and Emailing  – We can scan and email your documents for FJD$0.50/page

Photocopying/Printing: FJD$0.30 cents per page

Bus                                                    

Getting to and from the resort is easy by bus, public buses will drop you right at our door (ask for Colo-i-Suva Police Post or Raintree Lodge).

From Suva ask for the express bus that will take you to Colo-I-Suva, departing from the bus stand next to the city’s bustling produce market, from 6.00am to 7.00pm weekdays, less frequently on Sundays. From Nausori Airport you’ll need to take a $5.00 cab ride to the Nausori town bus stand and board a bus marked Suva via Princes Road. Both journeys cost $2.00.

There are a number of bus companies to get you around the country which you can find on the internet or by going to Suva bus station. Air conditioned coach will cost you $22.00 to Nadi, (try Coral Sun Bus, Tel: 322 8099) – smaller buses may be cheaper.

 

Car Parking

Car parking is available on a ‘first in best dressed’ basis as there are only a limited number of spaces available. Please do not park in an area that is not marked for parking as this restricts access for our house-keeping and maintenance staff. Guests park at their own risk.

Children

Please DO NOT leave children unattended – there is a lake, a pond and a swimming pool on the premises, Colo-i-Suva Rainforest Eco Resort will not be liable for any accidents/injuries.

 

Colo-I-Suva Forest Park

Colo-i-Suva (pronounced tholo-ee-soo-va) is a 2.5-sq-km oasis of lush rainforest, teeming with tropical plants and vivid and melodic bird life. The 6.5km of walking trails navigate clear natural pools and gorgeous vistas. Sitting at an altitude of 120m to 180m, it’s a cool and peaceful respite from Suva’s urban hubbub.

Slipping and sliding through the forest over water-worn rocks is the Waisila Creek, which makes its way down to Waimanu River and forms the water catchment for the Nausori and Nasinu areas. The creek gives rise to natural swimming holes. The Lower Pools have a rope swing guaranteed to bring out the Tarzan in anyone.

The mahogany and pines were planted after a period of aggressive logging in the 1940s and ‘50s to stabilise the topsoil without impinging on the indigenous vegetation. Among the wildlife are 14 different bird species, including scarlet robins, spotted fantails, Fiji goshawks, sulphur-breasted musk parrots, Fiji warblers, golden doves and barking pigeons.

The visitor information centre is on the left of the road as you approach from Suva. Buy your ticket here, check the state of the trails and any current security warnings, then head to the entrance booth on the other side of the road. The recommended route is to follow Kalabu Rd as it skirts the park, turning up Pool Rd to the car park. From here, you take the Nature Trail to the Lower Pools for swimming, the aforementioned rope swinging and a packed lunch from Colo-i-Suva Rainforest Eco Resort. Without stopping this loop takes about 1½ hours to complete.

Rangers will lead guided two-hour walks for $30 if asked. The park receives an annual rainfall of 420cm and the trails can be extremely slippery, so sturdy footwear is essential.

The park is just 2 minutes’ walk from the Resort.

Opening Hours:       8.00am to 4.00pm

Admission fee:         $5.00

Telephone:               332 0211

A copy of Bird Watching at Colo-i-Suva is available for purchase and a map of the Forest Park is available at reception.

 

During extreme weather conditions the park is closed for the safety of the public.

Kindly liaise direct with the Forestry staff.

Complimentary Items

Your room has been stocked with an initial supply of complimentary items such as shampoo, soaps, toilet paper, tissues, tea/coffee etc. Additional supplies of these items may be collected from reception. A small fee may apply.

Conference and Catering Facilities

 

If you are staying with us on a business trip and need to organise a meeting ask us about our meeting room facilities for up to 25 guests .         

Confidentiality      

 

We have a policy of NOT disclosing who our guests are, therefore if you are expecting a call or a visitor please advise reception, otherwise we will not inform anyone that you are staying with us.

           

Cot/highchair

Highchairs are available in the restaurant and a baby cot can be supplied with advance notice

Credit Cards

All major credit cards are accepted, except JCB. There is a 4% surcharge for credit cards (AMEX  4.5%). Personal cheques are not accepted.

Dehydration & Diarrhoea – the Travellers Curse

When you have diarrhoea it is important to keep drinking to prevent dehydration. The World Health Organisation recommends the following basic oral rehydration therapy solution that you can make at home:

  • 6 teaspoons sugar + half teaspoon salt in 1 litre boiled water

Also recommended are fluids such as:

A can of lemonade (Sprite) will also assist with rehydration

Damage to – and removal of – hotel property

We would like ALL of our guests to enjoy their visit to our hotel and that includes having all the room facilities in place and in good condition. In our effort to offer the most reasonable room rate possible, we ask that every guest respect our property, the cost of losses/damage incurred and not recovered will then have to be passed on in increased prices.

  • Damage to hotel property

We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light AFTER the guest has departed, we reserve the right to make a charge to the guest’s credit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contacting specialists to make the repairs, and therefore will make an effort to keep any costs that the guest would incur to a minimum.

·      Removal of hotel property

We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement cost of the missing item, including any carriage (delivery) charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests’ credit card, or send an invoice for the amount to the registered address. If you fail to contact us we will lodge a complaint with the local Police & refer your details to the Fiji Tourist Police

Please refer to the price list below, the price of further items may be advised by management.

Item

FJD

Item

FJD

Bath Mat

12.00

Shower Curtain

40.00

Bath Towel

20.00

Tea Box

20.00

Bed Runner

25.00

Tea Spoon

  2.00

Bottle Opener

10.00

Tea Towel

  5.00

Coffee Mug

  5.00

Vape Machine

  5.00

Electric Kettle

35.00

Water bottle basket

  5.00

Hand Towel

  6.00

Water Glass

  8.00

TV Remote Control

80.00

Room key/Key tag

35.00

Iron

25.00

Wine Glass

10.00

 

Daylight Saving

Daylight Saving Time

Year

DST End (Clock Backward)

DST Start (Clock Forward)

2020

 

Sunday, November 8, 2:00 am

2021

Sunday, January 17, 3:00 am

Sunday, November 14, 2:00 am

2022

Sunday, January 16, 3:00 am

Sunday, November 13, 2:00 am

To find out more, please visit  https://www.timeanddate.com/time/dst/2020.html

Doctors Surgery/Hospital

In the event you require medical attention we recommend you visit Suva Private Hospital:

120 Amy Street, Toorak. Tel: 330 3404 (approx. fifteen minutes by taxi cost approx. $15.00)

Electricity supply                                                                          

The power supply in Fiji is 240 volts. We have a back-up generator for emergency power generation. Power plug adaptors are available at reception.

Emergency

In case of emergency, please contact Reception on 891 3111/332 0562. It is important that you familiarise yourself with the emergency evacuation instructions on the rear of your room door, and the location of the nearest exits. Please also read emergency information at the front of this compendium

Environment

“You cannot get through a single day without having an impact on the world around you. What you do makes a difference and you have to decide what kind of a difference you want to make.”
—Jane Goodall

What is Colo-i-Suva Rainforest Eco Resort doing for the environment?

The hotel has had an active environment policy for many years now. Our policy is underpinned by our conviction that it is only by making a deliberate attempt to limit the impact we have on our planet that we will be able to pursue our activities in the long term.

A critical, though unseen feature of the resort’s design is the nature-friendly waste system. Grey water from Raintree’s showers, hand basins, laundry and kitchen is recycled. The set-up is highly efficient and combines standard filtration methods with a natural process using wetland plants. Refreshed and re-oxygenated, the water can be safely returned to the environment. Toilet wastes are treated quite separately of course, and after appropriate processing discharged into a regular off-site drainage system

Here in Fiji, Colo-i-Suva Rainforest Eco Resort is committed to contributing to the environment by implementing such initiatives below.

We will endeavour to make a difference by:

  • Make our guests aware of the environment
  • The use of chemicals is avoided – some chlorine is used for the pool, however, bleach / chlorine is not used for general cleaning, a mix of cleaning vinegar and eucalyptus oil and/or bicarbonate of soda is used for all general cleaning including pathways and other outdoor areas.
  • Monitor and analyse the consumption of energy and water every month
  • Organise preventative maintenance to save energy
  • Set objectives for limiting energy and water consumption
  • Participate in local environment action and raise employee awareness
  • Use water efficient toilets
  • Encourage hotel guests to re-use their towels
  • Recycle glass and paper products
  • Plastic bags are not offered for guests laundry – non-woven bags may be purchased at reception
  • Use latex (not vinyl) gloves for hygiene purposes
  • Supply paper straws in restaurant
  • Water plants in a rational way to save water
  • Recycle restaurant organic waste
  • Recycle garden green waste
  • Use plants adapted to the environment
  • Eliminate appliances that affect the ozone layer
  • Active programme of replacing inefficient lighting with state of the art LED (light emitting diode) lights with increased efficiency in the use of electricity.

In the hospitality industry, in particular where meals are offered, there is a fine line between environmentally friendly and hygienic food service. Some individually wrapped items are still used – such as jam / butter / margarine. Use of plastic wrap and aluminium foil is kept to an absolute minimum, used cooking oil is used to make floor polish with the peel from the used lemons and vinegar, the remainder goes to our egg supplier who mixes it with chicken feed.

Fire

 

If you discover a fire or if you hear the alarm:

  • Notify Reception immediately.
  • Follow evacuation procedures located on the rear of your room door.
  • Await further instruction from resort staff.

PLEASE NOTE THAT WHEN BATTERIES RUN OUT IN SMOKE DETECTORS THE ALARM WILL SOUND – DO NOT PANIC – NOTIFY RECEPTION AND WE WILL REPLACE THE BATTERY

Guest Laundry

Should you require laundry service, please place in your own bag or alternatively, non-woven bags are available for sale at the Front Desk (.30c), complete the Laundry Request Form and leave at Reception before 10.00am. After 10.00am the laundry may not be returned until the next day. We do NOT have any self-service laundry facilities. Our Hotel laundry services are typically the same as what you will find at any small hotel, we do a limited laundry service and it is expensive in comparison to the laundry services offered in town.  Large amounts of laundry are not possible. A sample of our prices are:

Shirts $5.00, T-Shirts $4.00, Blouse $4.00, Slacks $6.00, inclusive of VAT @ 9%.

Laundry services in the city are at Centrepoint, Flagstaff and Knollys Street and are +/- $10 per bag of laundry

 

Hairdryer

There is a hairdryer available at reception for guest use – please return to reception as soon as you have finished using it.

Housekeeping

While staying in the resort your room will be serviced daily.

Towels and supplies (tea/coffee etc. and bathroom supplies) will be replaced every day during a room service, linen will be changed every third day (i.e. after three nights) except on Public Holidays in which case linen will be changed the following day.

Should you require extra linen changes a charge of $10.00 will apply.

 

In and Around the resort

We are situated just a stroll away from the Colo-i-Suva Forest Park, where you can enjoy spectacular waterfalls, bush walks and rare birds. See “Colo-i-Suva Forest Park’. As well as the rich bird life in the Forest Park, there are waterfalls and natural swimming holes to cool off in. You might like to take a picnic lunch from Raintree Restaurant (24hrs prior notice required) and make a day of it. Here in the resort, as well as the swimming pool, guests may have a swim or paddle a kayak in the larger of our two lakes. This lake is fed by natural springs, and having started life as a quarry, is 34 metres deep, and teeming with tilapia and grass carp (the occasional eel can be seen too). Feel free to feed the fish with the fish food for sale at the bar.

While we strongly encourage an excursion into the Forest Park, many of the bird species, including raucous parrots and the intriguing barking pigeon, can be seen and heard within our property. Sit quietly almost anywhere at Rainforest Eco Resort and you should spot honey-eaters and other small birds at quite close quarters. Spot the King Fishers’ feeding as you dine at our lakeside restaurant balcony.

A copy of our bird guide giving information on the bird species in the area is available at Reception for PURCHASE.

In Suva City visit the Fiji Museum, Botanical Gardens, and don’t miss the fabulous fruit and vegetable market as well as a number of duty-free department stores for shopping. Experience the recently renovated Grand Pacific Hotel (opposite the Botanical Gardens and Museum). There are movie theatres in town and at Damodar City – take a walk along the water front, visit the Flea Market near the bus station (next to the fruit and vegetable market) for souvenir shopping. ROC Market on the third Sunday of the month from 9.00am – 3.00pm offers produce, food, second hand books and souvenirs (situated on Victoria Parade just up from Holiday Inn).

Nearby Places of interest (incl. Restaurants, Café’s and bars)

For more information on nearby places of interest, please visit our website – www.coloisuva.com.fj

Internet

All in-house guests are offered free WiFi –  if the internet is not working in your location, please contact reception immediately

Keys

Please hand your room key to reception when leaving the resort. If you are returning after the office is closed the night porter will hold your key for you.

Key Deposits/Bonds:

Key Deposit:-  For all rooms, upon checking-in, a fully refundable deposit of FJD$20.00 must be paid in either cash or by Credit Card pre-authorisation.

Bond Payable: – for our Family Rooms only, a FJD$200.00 bond deposit must be paid in either cash or by Credit Card pre-authorisation

LakeTurnover

This happens periodically when the temperature drops:

‘Lake turnover is the process of a lake’s water turning over from top (epilimnion) to bottom (hypolimnion). During the summer, the epilimnion, or surface layer, is the warmest. It is heated by the sun. The deepest layer, the hypolimnion, is the coldest. The sun’s radiation does not reach this cold, dark layer. During the fall, the warm surface water begins to cool. As water cools, it becomes more dense, causing it to sink. This dense water forces the water of the hypolimnion to rise, “turning over” the layers.’

Lake Turnover – National Geographic Education education.nationalgeographic.com/…/lake-turn…

Our resort uses the water from the lake, it is sterilized and filtered through a series of UV lights and exceeds World Health Organisation standards.

Unfortunately during ‘lake turnover’ the appearance is not very attractive, we can remove any bacteria but not always the colour, but we assure you it is quite safe to use.

 

 

Lost Property

Please check your room thoroughly before your departure. No responsibility is taken for property or articles left behind. If you have left something behind please contact reception to let them know. You will need to provide a clear description of the item as well as what room you were staying in.

Items are collected, logged and stored for a maximum period of 3 months after which they are donated to charity. Please contact Reception for identification, and to make arrangements for postage.

Luggage

Unfortunately we do not have a luggage storage facility. Guests are welcome to leave their luggage outside Reception if there is a delay in checking into your room.

Legal Liability

All guests residing in any Accommodation House in Fiji are subject to the “Fiji Hotels & Guest House Act – this Act explains the Limit of liability for loss of or injury to guests’ property as well as other things, parts of the Act are on display in your room and/or at Reception

Mail/Postal Service – Colo-i-Suva Postal Agency

The resort is a post agency – you may purchase stamps and leave your mail with us – Post Fiji pick up from our site Monday to Friday. Ask your mail to be stamped with the unique Colo-I-Suva Postal Agency stamp.

 

Maintenance

Unfortunately, sometimes things do go wrong. Should you find anything that does not work, is broken or missing, please let Reception know so we can rectify the problem.

Medical services – see ‘Doctors’ Page 10

Messages

Any messages taken in your absence will be held at Reception for your collection during office hours. No responsibility is taken for delayed message collection.

Mobile Top Up

We have various top up cards for sale at reception including bus card top-up and M-PAiSA money transfers

Mosquitoes

Your room is supplied with a vape machine (refer to P17). It is also advisable to use an insect repellent (on sale at reception) if mosquitoes are bothering you – unfortunately they cannot be avoided in a rainforest.

Newspaper

Copies of the Fiji Times and Fiji Sun are available for guests in the restaurant – please do not remove them when you leave as other guests will wish to read them.

Pets

Animals of any kind are NOT permitted in the building.

This is a Bi-Law of the property

Pool Towels are available at reception – please do not use room towels for the pool

 

Golden Dove (Bunako, Ko) Chrysoenas luteovirens

Endemic to Fiji. One of Fiji’s most amazing birds. Found in the high canopy of the forest in Viti Levu, Ovalau, Gau and some Yasawa Islands. Often found hanging upside own to reach fruit, they forage for small fruits and berries and the odd caterpillar.They have the strangest of calls like the yap of a young dog, and also utter a  low hoarse growl.

Public Holidays 2020

New Year’s Day

Wednesday, 1 Jan 2020

Good Friday

Friday, 10 Apr 2020

Holy Saturday

Saturday, 11 Apr 2020

Easter Monday

Monday, 13 Apr 2020

Constitution Day

Monday, 7 Sep 2020

Fiji Day

Saturday, 10 Oct 2020

Prophet’s Birthday

Monday, 2  Nov 2020

Diwali

Monday, 16 Nov 2020

Christmas Day

Friday, 25 Dec 2020

Boxing Day

Saturday, 26 Dec 2020

 

Restaurant and Bar

                                                                       

The Raintree Restaurant and Bar is modelled and decorated along the lines of a traditional chiefly bure, and is located next to the Reception.

Open everyday:

11.00am – 8.00pm, last orders 7.30pm

Public Holidays:  11.00am – 8.00pm, last orders 7.30pm

Restaurant/Bar Menus menus available at the Bar or on our website

Room Service        

                                                                       

Given the distance from the Restaurant and Bar to your accommodation, we do not encourage room service, however a room service charge of FJD5.00 per meal applies should you wish to use this service. Please contact the Raintree Restaurant and Bar to place your order, 891 3218 

 

Safety & Security

Colo-i-Suva Rainforest Eco Resort will not be liable for the loss of personal items or valuables.

All guests are strongly advised to ensure all doors and windows are secure when you leave your room. Our gates are locked at 10.00pm and opened at 6.30am – should you require to enter or leave the property outside of these times call the number on the gate and the night porter will open it for you. This is merely a precautionary measure to ensure all our guests feel comfortable being in a foreign country.

Smoking

We respect your right to smoke, however, there is strictly NO SMOKING inside the rooms OR on the balcony of the budget rooms. If smoking on the bure or studio balconies please ensure to close the balcony doors behind you so smoke doesn’t drift through the room. Smoking is allowed in designated public areas:

  • gazebo behind the restaurant (across the bridge)
  • poolside

KINDLY USE ASHTRAYS PROVIDED AND DO NOT THROW CIGARETTE BUTTS IN THE GROUNDS

Swimming Pool

 

Our Swimming pool is available for house guests ONLY, pool towels are available from reception.

PLEASE SUPERVISE CHILDREN– there is no life guard on duty and we ask that NOISE be kept to MINIMUM, out of respect for other guests.

 

Taxi

There is a free call taxi phone outside the restaurant. Please wait at reception when you book a taxi and it is advisable to ask the driver to turn on the meter or agree on the fare before you depart. A taxi will cost approximately $15 – $18 to Suva City. The journey can take from twenty minutes to more than half an hour depending on traffic.

Cost and journey time is approximately the same to Nausori Airport.

 

Tea and Coffee Making Facilities

                                                                       

Bures and studio rooms are provided with complimentary tea and coffee-making facilities.

If additional supplies are required, please contact Reception.

Telephones

There is no public phone in the reception area, guests are encouraged to use your own mobile devices – Free Wi-Fi and mobile top-up credit is available for purchase at reception.

Television

There are normal free to air channels available – however signal quality may vary due to the forest location.

Toilets

The resort uses a septic system – there is no connection to town sewerage.

We ask all guests to please consider the impact of throwing anything in the toilet other than toilet paper – condoms, sanitary napkins and tampons can cause considerable problems in the septic system.

Tipping

Fijians are very friendly, welcoming people and our staff are no exception. Should you feel you would like to appreciate their service by giving a tip it is quite acceptable to do so. Our policy is for ALL staff to share tips – these are recorded and distributed on a regular basis.

Vape Machines

Bures & Studios are supplied with a ‘vape machine with 2-pin plug adaptor’ and ‘vape discs’.

Insert a disc into the slot and plug the machine into the power point, mosquito repellent will be released from the disc for approximately 8 hours. Should you require more discs please collect from reception.

Masked Shining Parrot, (Kaka, Ka) Prosopeia personata

Endemic to Fiji. Viti Levu’s own Parrot. Slim green Parrot with a black mask on its face and a bright yellow breast.  Feeds on fruits in the Forest canopy and also likes Bananas. Lives from Mangrove to wet mountain Forest, and is very noisy and sociable.

Thank you for choosing to stay with us at Colo-i-Suva Rainforest Eco Resort.

We are attempting to do as much as we possibly can to protect the environment, we

value positive suggestions and feedback from guests.